Effective Date: August 8, 2026

Who we are

Golden Empadas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or engage with our services. This policy complies with applicable federal laws in the United States, including the California Consumer Privacy Act (CCPA) where applicable, and the Massachusetts Data Security Regulations (201 CMR 17.00).

Information We Collect

We may collect the following types of personal and non-personal information when you interact with our website:

  • Usage Data: How you interact with our website, including pages visited and time spent.
  • Personal Information: Name, email address, phone number, billing and shipping address, payment information, and account details.
  • Order Information: Purchase history, preferences, and transaction details.
  • Device Information: IP address, browser type, operating system, and cookies.

How We Use Your Information

We use the information we collect to:

  • Process transactions and fulfill orders.
  • Communicate with you about your orders, delivery, and customer support.
  • Improve our website, products, and services.
  • Prevent fraud, enforce our terms, and comply with legal obligations.
  • Send promotional communications (only if you have opted in).

How We Share Your Information

We do not sell or rent your personal information. We do not sell or share the data with third parties for promotional or marketing purposes. However, we may share your information with:

  • Service Providers: Third-party vendors that assist in payment processing, order fulfillment, and website analytics.
  • Legal Compliance: When required by law, such as to comply with a subpoena, government request, or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred to a successor entity.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of data transmission over the internet is completely secure. We encourage you to take precautions when sharing personal information online.

Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

  • Access & Correction: You may request access to the personal data we hold about you and request corrections if needed.
  • Opt-Out of Marketing Emails: You can opt out of marketing emails by using the "unsubscribe" link in our emails.
  • SMS Opt-Out: You can opt out of text messages at any time by replying STOP to any message. You may still receive transactional messages related to your orders.
  • Deletion Requests: You may request the deletion of your personal information, subject to certain exceptions required by law.
  • Cookies: You can adjust browser settings to refuse cookies, though this may affect website functionality.
  • California Residents: Under the CCPA, you have the right to know, delete, and correct your personal information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined by the CCPA.

SMS & Communications Consent

When you provide your phone number and opt in, you may receive text messages from Golden Empadas Co.

  • Informational messages: Order updates, pickup reminders, delivery notifications, and customer care messages.
  • Marketing messages: Promotional offers and marketing communications (only if you specifically opt in).

Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Important: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Opting In

Customers may choose to receive SMS messages from us by any of the following methods:

  • Checking the appropriate box at checkout to agree to receive informational and/or marketing SMS messages.
  • Subscribing through the sign-up form on our website.
  • Sending an SMS with the keyword “JOIN” to our toll-free number.

Opting Out

You can opt out of SMS communications at any time by replying “STOP” to any message received from us. Once you opt out, you will no longer receive promotional SMS messages. However, we may still send necessary transactional messages related to active orders.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from minors. If we discover that a minor has provided personal data, we will delete it promptly. We do not knowingly sell or share personal information of minors under 16.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Golden Empadas Co.
Email: info@goldenempadas.com
Address: 218 W Cummings Park, Woburn, MA 01801
Phone: 781.628.8276

By using our website and services, you consent to this Privacy Policy.